Refund Policy for echapter
At eReadsHub, our primary goal is customer satisfaction. We are committed to ensuring that our customers are happy with their purchases and receive value from our materials. If for any reason you are not completely satisfied with your purchase, we are here to make it right with our refund policy.
30-Day Refund Window:
Customers have a 30-day window from the date of purchase to evaluate their purchases and request a refund if they are unsatisfied.
Refund Conditions:
- Contact Requirement: Customers must contact eReadsHub within 30 days of purchase to initiate a refund request. Contact us at contact@ereadshub.com with your refund request and purchase receipt.
- Valid Refund Reasons: We will refund your money if your refund request meets our Refund Policy. Valid reasons for refund include:
- Unclear eBook version.
- Missing pages, damaged PDF files, or missing chapters in the eBook.
- Accidental purchase of the same eBook twice.
Refund Process:
- Provide your purchase receipt along with a clear reason for your refund request to contact@ereadshub.com.
- We will review your request promptly.
- If your request meets our Refund Policy, we will process a full refund of your purchase amount.
Exclusions:
- Refund requests made after 30 days of purchase will not be accepted.
- Refunds will not be issued if the refund request does not meet the conditions outlined in our Refund Policy.
Contact Us:
If you need more information or have questions about our return and refund policy, please contact us at contact@ereadshub.com. Our customer support team is available to assist you.
Thank you for choosing eReadsHub. Your satisfaction is our priority.